How to avoid roaming charges while using Saily?

A primary concern for travelers is avoiding steep roaming charges – the fees mobile providers apply when you use mobile data outside your included coverage zone. This guide will show you a few technical tips on how to avoid additional charges while using Saily.

 

How to avoid roaming charges? 
 

To avoid roaming charges, you should:

  1. If you have a physical SIM card for your personal plan, remove it from your device before traveling outside its coverage area. 
  2. Enable airplane mode before leaving your coverage area, ensuring your device won't connect to any mobile network.
  3. Disable your personal SIM to avoid any unnecessary connections abroad.
  4. Turn off the mobile data switch on your device.

 

Additionally, you can avoid roaming charges by:

  • Tracking your eSIM usage in the Saily application.
  • Checking your billing history for any unexpected charges.

 

How to avoid roaming charges by changing iOS settings? 

Enable airplane mode until you are ready to use Saily eSIM 

  1. Go to settings:

    iOS settings icon highlighted
     
  2. Scroll down, and enable the airplane mode:

    iOS settings menu with airplane mode enabled

 

Disable your personal SIM

  1. Access your settings

    iOS settings icon highlighted
     
  2. Select the mobile service option:

    View of iOS settings, mobile service button is highlighted
     
  3. Tap on your personal SIM (the one you regularly use):

    View of iOS mobile service settings, personal eSIM is highlighted
     
  4. Next, disable the turn on this line option: 

    View of iOS personal SIM, turn on this line button is highlighted

 

Disable mobile data switching  

  1. Go to your mobile's settings:

    iOS settings icon highlighted
  2. Select mobile service (It might be called cellular on some iPhone devices):

    View of iOS settings, mobile service button is highlighted
     
  3. Next, tap on the mobile data button:

    View of iOS mobile service settings, mobile data button is highlighted
     
  4. Afterwards, disable the allow mobile data switching option:

    View of iOS mobile data settings, allow mobile data switching button is highlighted

 

How to avoid roaming charges by changing Android settings? 

Enable airplane mode until you are ready to use Saily eSIM

  1. Swipe down from the top left corner to access the control panel, and tap on the airplane button:

    Android notification panel with airplane mode icon highlighted
  2. Once the airplane mode is activated, the button will look like this:

    Android notification panel with airplane mode active icon highlighted

 

Disable personal SIM

  1. Use the Android search feature to search for settings:

    Android search view with settings written in the search, settings icon is highlighted
     
  2. Tap on the connections button:

    Android settings menu with connections highlighted
     
  3. Next, select the SIM manager button: 

    Android connections settings with SIM manager highlighted
     
  4. Afterward, disable your personal SIM by switching off the toggle button:

    Android SIM manager view with SIM 1 button turned on and highlighted
     
  5. Select the turn off option:

    Android notification to turn off sim 1, Turn off is highlighted

 

If you have any questions or need additional information, don't hesitate to check out our guide on contacting customer support

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