How to turn off an eSIM?

In this article, we will go through the steps on how to deactivate an eSIM on your device.

 

How to turn off an eSIM on an iOS device?

Follow these steps to quickly deactivate an eSIM on your iOS device:

  1. Go to settings:

    iOS Settings icon highlighted
     
  2. Select mobile service (It might be called cellular on some iPhone devices):

    iOS settings page with Mobile Service highlighted
     
  3. Tap on the eSIM you wish to disable:

    Mobile Service page with eSIM highlighted
     
  4. Toggle turn on this line to the off position:

    eSIM page with Turn On This Line enabled and highlighted
     

How to turn off an eSIM on an Android device?

Follow these steps to quickly deactivate an eSIM on your Android device:

  1. Go to settings:

    Android Settings icon
     
  2. Open connections:

    Android Settings with Connections highlighted
     
  3. Open the SIM Manager:

    Connections page with SIM manager highlighted
     
  4. Select the eSIM you wish to disable and toggle it to the off position:

    SIM manager page with eSIM highlighted

Was this article helpful?

Can't find what you need?

  • Live chat

    Contact our support to solve an issue live.

  • Email form

    Fill out an email form so we can help you with an issue.

By clicking “Chat with support”, you agree to our Terms of Service and acknowledge our Privacy Policy.