How to troubleshoot slow speed issues on Google Pixel

You may encounter slow network speeds while using Saily eSIM due to factors such as congestion, coverage, and others. In this article, you will learn how to troubleshoot slow network speeds on your Google Pixel device.

 

How to enable or disable the airplane mode on your Google Pixel device

  1. Go to settings:

    Settings icon highlighted
     
  2. Select network and internet:

    Settings page with Network & internet highlighted
     
  3. Toggle airplane mode to turn it on:

    Saily settings page with Airplane mode set to off and highlighted
     
  4. Wait 15 seconds.
  5. Toggle airplane mode back to the off position.

 

How to reboot your Google Pixel device

  1. Press and hold the power button + volume up button for a few seconds:

    Phone with arrows pointing to power off and volume up buttons
     
  2. Tap restart.

 

How to select the network operator manually

  1. Go to settings:

    Settings icon highlighted
     
  2. Open network and internet:

    Settings page with Network & internet highlighted
     
  3. Select SIMs:

    Network & internet page with SIMs highlighted
     
  4. Select the installed eSIM and check if you are using it (the setting should be toggled on):

    SIMs page with eSIM highlighted

    eSIM page with Use SIM enabled and highlighted
     
  5. Toggle the automatically select network function to off.

    Automatically select network enabled and highlighted
     
  6. Select your network provider. If no such option exists, please contact our Customer Support Agents.

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