How to troubleshoot slow speed issues on Android

You may encounter slow network speeds while using Saily eSIM due to factors such as congestion, coverage, and others. In this article, you will learn how to troubleshoot slow network speeds on your Android device.

We will cover:

1. Enable and disable Airplane Mode
2. Reboot your Android device
3. Select the Network Operator manually

Enable and disable Airplane Mode

1. Go to Settings > Connections.
   
   
   
   
   
   
2. Turn Flight Mode on.
   
   
   
   
3. Wait 15 seconds.
   
   
4. Turn Flight mode off.

Reboot your Android device

1. Press and hold the Power button or Power button + Volume Up button to find the Power Off menu.
   
   
2. To force a reboot, press and hold the Power + Volume Down buttons.

Select Network Operator manually

1. Go to Settings > Connections > Mobile Networks > Network Operators.
   
   
   
   
   
   
   
   
   
   
2. Select 1Global as your network provider. If no such option exists, please contact our Customer Support Agents.

In case those steps don't help and you still experience no internet issues, don't hesitate to contact our 24/7 Customer Support Service by live chat or by contacting us at support@saily.com