How to troubleshoot slow speed issues on Android

Due to factors such as congestion and coverage, you may encounter slow network speeds while using Saily eSIM. In this article, you will learn how to troubleshoot slow network speeds on your Android device.

Enable and disable the airplane mode

1. Go to settings:
   
   
   
   
2. Select connections:
   
   
   
   
3. Turn the flight mode on:
   
   
   
   
4. Wait 15 seconds.
5. Turn flight mode off.

Reboot your Android device

1. Press and hold the power button or power button + volume up button to find the power off menu:
   
   
2. To force a reboot, press and hold the power + volume down buttons:
   
   

Select Network Operator manually

1. Go to settings:
   
   
   
   
2. Open connections:
   
   
   
   
3. Select mobile networks:
   
   
   
   
4. Select network operators:
   
   
   
   
5. Select 1Global as your network provider. If no such option exists, please contact our Customer Support Agents.

In case these steps don't help and you still experience no internet issues, don't hesitate to contact our 24/7 Customer Support Service by live chat or by support request.