How to troubleshoot slow speed issues on iOS

You may encounter slow network speeds while using Saily eSIM due to factors such as congestion, coverage, and others. In this article, you will learn how to troubleshoot slow network speeds on your iOS device.

We will cover:

1. Enable and disable Airplane Mode
2. Reboot your iOS device
3. Select the Network Operator manually

Enable and disable Airplane Mode

1. Go to Settings.
   
   
   
   
2. Turn Airplane Mode on.
   
   
   
   
3. Wait 15 seconds.
   
   
4. Turn "Airplane Mode" off.
   
   

Reboot your iOS device

1. Press and hold the Volume Down button and the Side button until the power-off slider appears.
   
   
   
2. Drag the slider and turn your iOS device off.
   
   
3. Turn your device back on by holding the Side button (on the right side of your iPhone) until you see the Apple logo.

Select Network Operator manually

1. Go to Settings > Mobile Service (on some iOS devices, it may be called Cellular).
   
   
   
   
   
   
2. Tap on the installed eSIM (in this case Business).
   
   
   
   
3. Tap Network Selection.
   
   
   
   
4. Toggle the Automatic option Off.
   
   
   
   
5. Select the network provider provided by Saily. If you are unsure which one it is, you can contact Saily Customer Support Service for reassurance.
   
   

In case those steps don't help and you still experience no internet issues, don't hesitate to contact our 24/7 Customer Support Service by live chat or by contacting us at support@saily.com