How to install the Saily eSIM on iOS

Introduction

In this article, you will learn how to install the Saily eSIM on your iPhone or iPad running iOS using automatic or manual setup methods.

 

Prerequisites/Before you start:

  • Double-check if your device is eSIM-compatible.
  • Ensure the Saily app is installed on your iOS device.
  • A stable Wi-Fi connection is required for the installation process.

 

Here's what to do

Install via the Saily app

  1. Open the Saily app and tap “Install eSIM”.

    Saily app Home with Install eSIM highlighted
     
  2. Select which device you will be using the eSIM on and click “Continue”.
  3. Tap “Start eSIM install”.
  4. Tap “Activate”, wait a few moments and press “Continue”
  5. Choose where you will use your eSIM (Home or Abroad) and tap “Continue”.

    iOS pop-up asking where the plan will be used, with home and abroad being the available selections

     
  6. Select “Data Only” and tap “Continue”.

    iOS pop-up asking which type of plan you have with Data Only selected
     
  7. Tap “Done” and go back to the Saily app.
  8. Once the main screen shows the eSIM is installed, press “Continue”.
  9. Follow the instructions to turn on the eSIM line, proceed by tapping on “Continue”.

    Turn on eSIM line step page with instructions on how to enable the eSIM line
     
  10. Now you will need to select Saily eSIM to use mobile data, do so by following the instructions in the app.
  11. Ensure it is activated before traveling.

 

Manual install via settings

If you are performing a manual installation with details provided by support or the app:

  1. Open “Settings” and select “Mobile Service (or Cellular)”.
  2. Tap “Add eSIM” and select “Use QR Code”.
  3. Tap “Enter Details Manually”.
  4. Input “wbg.prod.ondemandconnectivity.com” into the “SM-DP+” Address field.
  5. Paste the Activation code provided to you and click “Next”.
  6. Follow the on-screen instructions. Select your main SIM for the Default Line and the Saily eSIM for Mobile Data.
  7. Return to the Saily app to confirm the installation is complete.
  8. Once the main screen shows the eSIM is installed, ensure it is activated before traveling.

 

Additional tips

  • Before traveling, make sure that your Saily eSIM is activated within the app.
  • If you encounter any issues with the Saily app, you can visit our troubleshooting section to solve them.

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