How to check if my device is eSIM compatible?

The list of eSIM-supported devices is subject to change as new eSIM-compatible devices are released into the market, and support availability depends on the country.

You won't be able to use an eSIM on your device if it is locked by your carrier. You can check if your device is carrier-locked by following the steps below.

 

How to check if your iOS device is carrier-locked

You can check if your iOS device is eSIM compatible by following the steps below:

  1. Go to your phone settings:

    iOS Settings icon highlighted
     
  2. Select general:

    iOS Settings menu with General highlighted
     
  3. Press about and scroll down:

    iOS General settings menu with About highlighted
     
  4. If the SIM lock appears next to the carrier lock, your iPhone is locked. If there are no SIM restrictions, then you can use Saily eSIM on your iOS device.

    iOS About settings section with Network Provider Lock highlighted
     

Manual eSIM availability check on iOS

Alternatively, check if your iOS device is eSIM compatible by following the steps below:

  1. Go to settings:

    iOS Settings icon highlighted
     
  2. Press on the mobile service (It might be called cellular on some iPhone devices):

    iOS settings Mobile Service highlighted
     
  3. Select the mobile data:

    iOS Mobile service settings mobile data highlighted
     
  4. If the add eSIM option is visible, then your iOS device is not carrier-locked, and you use Saily eSIM.

    iOS Mobile Service section settings with Add eSIM highlighted
     

How to check if your Android device is carrier-locked

NOTE: Android devices that are not Samsung may have different setting names.

You can check if your Android device is eSIM compatible by following the steps below:

  1. Go to settings:

    Android Settings icon highlighted
     
  2. Press on connections:

    Android settings menu with Connections highlighted
     
  3. Select mobile networks:

    Android Connections settings menu with Mobile Networks highlighted
     
  4. Select network operators:

    Android Mobile Networks menu with Network operators highlighted
     
  5. If your Android displays other networks and you can choose them, then it is not locked, and you can use Saily eSIM on it. If you can't see any other networks, your device is carrier-locked.

    Android Network Operators menu
     

Manual eSIM availability check on Android

Alternatively, check if your Android device is eSIM compatible by following the steps below:

  1. Go to settings:

    Android Settings icon highlighted
     
  2. Click on connections:

    Android Settings menu with Connections highlighted
     
  3. Select the SIM manager:

    Android Connections settings menu with SIM manager highlighted
     
  4. If the add eSIM option appears, then it means that your device is not locked by your carrier, and you can use Saily eSIM on it.

    Android SIM manager settings menu with Add eSIM highlighted

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