How to check if my device is eSIM compatible?

The list of eSIM-supported devices is subject to change as new eSIM-compatible devices are released into the market, and support availability depends on the country.

You won't be able to use an eSIM on your device if it is locked by your carrier. You can check if your device is carrier-locked by following the steps below:

How to check if your iOS device is carrier-locked

You can check if your iOS device is eSIM compatible by following the steps below:

  1. Go to your phone settings:

    image 303 (2).png

  2. Select general:

    image 378.png

  3. Press about and scroll down:

    image 461.png

  4. If the SIM lock appears next to the carrier lock, your iPhone is locked. If there are no SIM restrictions, then you can use Saily eSIM on your iOS device.

    image 462.png

Manual eSIM availability check on iOS

Alternatively, check if your iOS device is eSIM compatible by following the steps below:

  1. Go to settings:

    image 303 (2).png

  2. Press on the mobile service (It might be called cellular on some iPhone devices):

    image 408.png

  3. Select the mobile data:

    image 318 (1).png

  4. If the add eSIM option is visible, then your iOS device is not carrier-locked, and you use Saily eSIM.

    image 414.png

How to check if your Android device is carrier-locked

NOTE: Android devices that are not Samsung may have different setting names.

You can check if your Android device is eSIM compatible by following the steps below:

  1. Go to settings:

    image 401.png

  2. Press on connections:

    image 352 (1).png

  3. Select mobile networks:

    image 467.png

  4. Select network operators:

    image 470.png

  5. If your Android displays other networks and you can choose them, then it is not locked, and you can use Saily eSIM on it. If you can't see any other networks, your device is carrier-locked.

    image 434.png

Manual eSIM availability check on Android

Alternatively, check if your Android device is eSIM compatible by following the steps below:

  1. Go to settings:

    image 401.png

  2. Click on connections:

    image 407 (1).png

  3. Select the SIM manager:

    image 417.png

  4. If the add eSIM option appears, then it means that your device is not locked by your carrier, and you can use Saily eSIM on it.

    image 421.png

Was this article helpful?

Have more questions? Submit a request