Certain phone model numbers do not support eSIM functionality; you can find them in this article. If you're not sure what your phone's model number is, check out how to find the model number of your iPhone.
These specific model numbers do not support eSIMs:
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iPhone 15 Pro Max - a3108
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iPhone 15 Plus - a3096
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iPhone 15 Pro - a3104
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iPhone 15 - a3092
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iPhone 14 Pro Max - a2896
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iPhone 14 Pro - a2892
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iPhone 14 Plus - a2888
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iPhone 14 - a2884
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iPhone SE 3 (2022) - a2785
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iPhone 13 Pro Max - a2644
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iPhone 13 Pro - a2639
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iPhone 13 Mini - a2629
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iPhone 13 - a2634
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iPhone 12 Pro Max - a2412
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iPhone 12 Pro - a2408
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iPhone 12 Mini - a2400
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iPhone 12 - a2404
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iPhone SE 2 (2020) - a2298
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iPhone 11 Pro Max - a2220
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iPhone 11 Pro - a2217
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iPhone 11 - a2223
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iPhone XS Max - a2103, a2104
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iPhone XS - a2099, a2100
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iPhone XR - a2107, a2108
This list is subject to change.